Archived posts from this Category
Archived posts from this Category
This is an excellent article that addresses talent, but think beyond ideas, also think about empowerment with customers. Sadly it is always management that is the weak link. The challenge is to reduce defensiveness, rid the control mentality and move to a new reality where managers are supporters and their success is based on staff success. Yes, managers need to manage the support of staff, not the staff themselves.
This post from Internet Retailer highlights the issues of relying on social media for your promotional activities. Simply put, almost 94% of your Facebook followers WILL NOT SEE YOUR POST. The solution is easy. Use SMS. Cost effective and your messages get read by the people you are wanting to read it, WHEN you want.
Today, most robberies do not occur on the streets, or from people’s homes and bank robberies are now almost unheard of.
With the increased sophistication that the internet provides, most times the person out to steal from you probably is not even in the same country.
Some clever emails are mass sent that rely on the reader being either un-knowledgeable, tired, busy or trusting.
Here is a Phishing email I received today. It could have purported to be from any bank and on a percentage basis when these are sent I guess they are targeting the percentage of people who use the bank mentioned in the email.
However, despite the seeming ease of importing and the easy access to manufacturers that has previously not been seen, there are dozens of pitfall to trap the unwary. While a simple internet search for overseas suppliers can result in many sites and millions of products, just how can you be sure that what you want to buy is going to be salable so you can make good profits?
Many overseas suppliers can supply good quality samples by post, but the importer can be dismayed to find when they open their container that the goods delivered are not the same quality.
Here is a great short piece that outlines a sales process in the real estate industry and poses the question about if a similar system can be used in your business.
There will be very few businesses that cannot see the applications for them.
For years I’ve admired the real estate industry and their marketing systems.
I have been following some interesting discussions in several web forums about prices we pay in regular bricks and mortar stores compared to online and where the anti-online buying move and misrepresentation on both sides leaves the argument undecided.
Not surprisingly, methods to retain customers were raised, which of course raised the whole can of worms about pricing, how GST influences things so much, that items are cheaper to buy overseas, etc. Of course each of these factors has their merits and counter argument.
There were even proposals that traditional bricks and mortar stores needed to set up online versions of themselves – even to the extent that sales staff could be made redundant and stores operate merely as pick-up points. (Harvey Norman is moving to this is a very limited way – allowing online sales and in-store pickup.)
With the favorable exchange rate it seems every second person is heading overseas on holidays or business travel.
All to often however, people come back and get a nasty surprise – and I am not talking about health related ones
Just as shocking can be the arrival of the next phone bill with a huge amount for global roaming costs, both for calls made and for those intrusive, well meaning relatives who just want to phone all the time to see ‘how things are going?’
It is not unusual for people to receive a phone bill of several THOUSAND dollars. This soon wipes any advantage of cheap holidays brought about by the high Aussie dollar.
In the past week I have had contact with several people who have lost files,or suffered other issues with computers that have caused much anxiety and in some cases, information, or pictures have been lost forever.
While backing up data would seem to be a self evident task for every business, even home computer users need to look seriously at backing up their data.
Take these statistics from a survey of small business in the USA – I am sure they would be similar here in Australia: Continue Reading»
Being in one of the first places in Australia earmarked for the National Broadband Network rollout (Toowoomba) I thought it a good idea to go along to the one hour information session to learn more about it.
Presentations weer made by a Govt officer and a rep from NBN co.
The takeaway messages that I share with you are: Continue Reading»