Business

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What to look for in email Phishing scams

Posted by on 18 Nov 2013 | Tagged as: Business, General

Today, most robberies do not occur on the streets, or from people’s homes and bank robberies are now almost unheard of.

With the increased sophistication that the internet provides, most times the person out to steal from you probably is not even in the same country.

Some clever emails are mass sent that rely on the reader being either un-knowledgeable, tired, busy or trusting.

Here is a Phishing email I received today. It could have purported to be from any bank and on a percentage basis when these are sent I guess they are targeting the percentage of people who use the bank mentioned in the email.

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Want to import goods into Australia – here is how to do it!

Posted by on 11 May 2012 | Tagged as: Business, General


Importing Australia - The Essential Guide for Importers

Every day there are people looking to import goods for their business. These can be for resale, or can be importing items such as machinery to improve business efficiency.

However, despite the seeming ease of importing and the easy access to manufacturers that has previously not been seen, there are dozens of pitfall to trap the unwary. While a simple internet search for overseas suppliers can result in many sites and millions of products, just how can you be sure that what you want to buy is going to be salable so you can make good profits?

Many overseas suppliers can supply good quality samples by post, but the importer can be dismayed to find when they open their container that the goods delivered are not the same quality.

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Cross industry sales processes – its not so different

Posted by on 16 Feb 2012 | Tagged as: Business, Marketing

Here is a great short piece that outlines a sales process in the real estate industry and poses the question about if a similar system can be used in your business.

There will be very few businesses that cannot see the applications for them.

For years I’ve admired the real estate industry and their marketing systems.

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Use customer service to battle online traders

Posted by on 17 Dec 2011 | Tagged as: Business, consumer engagement, General, Marketing

I have been following some interesting discussions in several web forums about prices we pay in regular bricks and mortar stores  compared to online and where the anti-online buying move and misrepresentation on both sides leaves the argument undecided.

Not surprisingly, methods to retain customers were raised, which of course raised the whole can of worms about pricing, how GST influences things so much, that items are cheaper to buy overseas, etc. Of course each of these factors has their merits and counter argument.

There were even proposals that traditional bricks and mortar stores needed to set up online versions of themselves – even to the extent that sales staff could be made redundant and stores operate merely as pick-up points. (Harvey Norman is moving to this is a very limited way – allowing online sales and in-store pickup.)

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The secret workaround to slashing mobile global roaming charges

Posted by on 28 Oct 2011 | Tagged as: Business, General, SMS

With the favorable exchange rate it seems every second person is heading overseas on holidays or business travel.

All to often however, people come back and get a nasty surprise – and I am not talking about health related ones ;)

Just as shocking can be the arrival of the next phone bill with a huge amount for global roaming costs, both for calls made and for those intrusive, well meaning relatives who just want to phone all the time to see ‘how things are going?’

It is not unusual for people to receive a phone bill of several THOUSAND dollars. This soon wipes any advantage of cheap holidays brought about by the high Aussie dollar.

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Another business claiming I subscribed to their list

Posted by on 25 Oct 2011 | Tagged as: Business, General

Sorry people at

Channel 1 Creative Media

Level 1 Chandler Arcade, 109 Boronia Rd
Boronia, Vic 3155
But I never subscribed to your list – I would never have any interest in what you have to offer so why would I have subscribed.

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Computer backups vital for business and personal computers

Posted by on 24 Oct 2011 | Tagged as: Business, General

In the past week I have had contact with several people who have lost files,or suffered other issues with computers that have caused much anxiety and in some cases, information, or pictures have been lost forever.

While backing up data would seem to be a  self evident task for every business, even home computer users need to look seriously at backing up their data.

Take these statistics from a survey of small business in the USA – I am sure they would be similar here in Australia: Continue Reading»

Musings on the NBN rollout public information session

Posted by on 21 Oct 2011 | Tagged as: Business, Communications, Web

Being in one of the first places in Australia earmarked for the National Broadband Network rollout (Toowoomba) I thought it a good idea to go along to the one hour information session to learn more about it.

Presentations weer made by a Govt officer and a rep from NBN co.

The takeaway messages that I share with you are: Continue Reading»

PM Training Concepts – why would I have an interest?

Posted by on 21 Oct 2011 | Tagged as: Business, Communications, Marketing

Today I received an email touting the PM Training Concepts – PMI REP 3147 course.

The thing is despite it being personalised and having an unsubscribe link at the bottom, I have never subscribed to their list (the email used is never used to subscribe to anything – that is what Hotmail and Yahoo accounts are for).

So this means PM Training Concepts must be using trawling to build their lists. This is one black mark as spam.

Black mark two is the fact that the contents of the email did not explain fully what PMP is (there are some fleeting references to project management) – therefore it is not a legitimate business approach as is has no relevance to me.

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How to sell more online

Posted by on 17 Oct 2011 | Tagged as: Business, Marketing

The ease of shopping on the internet has seen a boom in ecommerce, to the frustration on bricks and mortar outlets. But are businesses their own worst enemy in creating wariness amongst customers?

Increasingly products that have struggled to sell due to customer’s concerns about sizing issues have started to sell well due to a dramatic shift in the way the etailers do business, specifically with returns of products that do not fit.

An example of an online etailer who has removed just about every barrier to shopping online for items where sizing may be an issue is StyleTread Shoes. In one deft swoop, they have turned online shoes sales on their head with their free delivery, 100 day return period, free return shipping and fast refund on returned items.

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