Comments on: How good products and great service can turn you and your customers into heros http://www.plusone.com.au/diary/2008/01/04/how-good-products-and-great-service-can-turn-you-and-your-customers-into-heros/ Information, tips and discussion on marketing, media and communication Sat, 12 Jun 2010 00:04:35 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: MattE http://www.plusone.com.au/diary/2008/01/04/how-good-products-and-great-service-can-turn-you-and-your-customers-into-heros/comment-page-1/#comment-41061 MattE Thu, 31 Jan 2008 02:26:29 +0000 http://www.plusone.com.au/diary/2008/01/04/how-good-products-and-great-service-can-turn-you-and-your-customers-into-heros/#comment-41061 Hi Ann - It could have something to do with being ahead on the clock, but also involves some early mornings (typically 6.30am) to assist UK clients before it gets too late for them, and also East Coast US customers at their workplaces. Hi Ann – It could have something to do with being ahead on the clock, but also involves some early mornings (typically 6.30am) to assist UK clients before it gets too late for them, and also East Coast US customers at their workplaces.

]]> By: Ann White http://www.plusone.com.au/diary/2008/01/04/how-good-products-and-great-service-can-turn-you-and-your-customers-into-heros/comment-page-1/#comment-41059 Ann White Thu, 31 Jan 2008 02:14:46 +0000 http://www.plusone.com.au/diary/2008/01/04/how-good-products-and-great-service-can-turn-you-and-your-customers-into-heros/#comment-41059 James Brausch wrote a blog entry this week about marketing, and he said how the use of testimonials, such as on your site, gives the best results. http://www..jamesbrausch.org/testimonials/ I am certainly impressed by your testimonials and while I never thought about ordering a caricature, it seems like the perfect idea. I wonder if your excellent response time for the US is partly because you are a day ahead of us? [smile!} James Brausch wrote a blog entry this week about marketing, and he said how the use of testimonials, such as on your site, gives the best results. http://www..jamesbrausch.org/testimonials/

I am certainly impressed by your testimonials and while I never thought about ordering a caricature, it seems like the perfect idea. I wonder if your excellent response time for the US is partly because you are a day ahead of us? [smile!}

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