Lesson in good customer focus – don’t put barriers in the way to people contacting you.

This link takes you to the Ozemail contact form :Contact Ozemail

WHY would I need to provide my password to contact them? I don’t ever use my password – I would have to troll back through years of documentation to find it.

C’mon Ozemail, remove this customer service roadblock and provide uninterupted pathways for customer feedback!

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