Contact Ozemail – yeah, right…
Posted by MattE on 27 Feb 2006 at 04:00 pm | Tagged as: Marketing, Web
Lesson in good customer focus – don’t put barriers in the way to people contacting you.
This link takes you to the Ozemail contact form :Contact Ozemail
WHY would I need to provide my password to contact them? I don’t ever use my password – I would have to troll back through years of documentation to find it.
C’mon Ozemail, remove this customer service roadblock and provide uninterupted pathways for customer feedback!
technorati tags: Customer Service




